Question: Am I Entitled To A Refund If My Ferry Is Cancelled?

What are my rights if my ferry is Cancelled?

When your ferry operator cancels your service, it should offer the choice of an alternative or a refund.

Where a sailing is cancelled and an overnight stay becomes necessary, your ferry operator should offer you accommodation free of charge, if possible.

This can be on board the ferry, or ashore..

Can I get a full refund from Brittany Ferries?

No surcharges will be made within 30 days of the outward travel date. You will be given the opportunity to accept the surcharge or to cancel with a full refund and without liability. Fares are only valid for the sailing dates/times indicated.

Can I get a refund on my ferry booking?

The easiest and cheapest way to cancel your booking and request a refund is to log into My Account and request the cancellation there. With some ferry companies we’ll be able to confirm your cancellation and refund straight away, but if we can’t, we’ll do our best to have it confirmed within 48 hours.

What is Brittany Ferries cancellation policy?

CANCELLATION BY YOUPeriod of notice given to Brittany Ferries before scheduled outward travel dateCancellation charge (expressed as a % of total booking price)29 – 42 days30% (or deposit if greater)15 – 28 days50% (or deposit if greater)2 – 14 days75% (or deposit if greater)Within 2 days100%2 more rows

What is a flexi ticket with Brittany Ferries?

Most flexibility, 25% deposit at time of booking, free amendments up to four hours before departure and 75% refund in the event of cancellation before departure.

How do I contact Direct Ferries?

Note that during the summer months our lines get busy.Call : (+44) 3333 000 128.Opening hours : Mon – Fri: 09:00 – 14:00. Bank holidays: 9:00 – 14:00.Closed :

Are Brittany Ferries ABTA protected?

These new Members also include ferry, cruise and coach companies, amongst them Irish Ferries, Edwards Coaches, Magical Cruise Company (Disney Cruise Lines) and Brittany Ferries. The following companies became ABTA Members: Casterbridge Tours Limited, Principal, ABTA number Y6084, joined 01/07/13.

What happened to the Pont Aven?

On 22 May 2006 Pont-Aven sustained damage en route to Santander from Plymouth. Several forward windows were smashed by a 9-metre wave which resulted in a number of cabins flooding. … At around 04:00 on 29 April 2019, a fire in the engine room caused the ship to divert to Brest whilst en route from Plymouth to Santander.

Can I cancel my Brittany ferry booking?

Yes. To can cancel your booking please use the Manage my booking facility.

How do I email Brittany Ferries?

Contact usEmail: customer.feedback@ brittanyferries.com.Phone: 01752 648000.Write: Brittany Ferries Customer Services, Millbay, Plymouth, PL1 3EW.Follow us on Twitter @BrittanyFerries.